• Course overview
  • Course details
  • Prerequisites

Course overview

About this course

This course is composed of two parts - Getting started with Microsoft 365 Copilot and Empower your workforce with Microsoft 365 Copilot Use Cases. The first part of the course introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot. The second part of this course involves a series of hands-on exercises involving ten Use Cases - Executives, Sales, Marketing, Finance, IT, HR, Operations, Communications, Customer Service, and Legal. 

Audience profile

The audience for this course includes business users who want to enhance their Microsoft 365 Copilot skills to solve business-related use case scenarios.

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Course details

Module 1: Introduction to Microsoft 365 Copilot
• What is Microsoft 365 Copilot?
• Explore how Microsoft 365 Copilot works
• Explore the core components of Microsoft 365 Copilot
• Examine how Microsoft is committed to responsible AI
• Module assessment

Module 2: Explore the possibilities with Microsoft 365 Copilot
• Compose and summarize documents with Microsoft 365 Copilot in Word
• Summarize and draft emails with Microsoft 365 Copilot in Outlook
• Design captivating presentations with Microsoft 365 Copilot in PowerPoint
• Analyze and transform data with Microsoft 365 Copilot in Excel
• Elevate productivity with Microsoft 365 Copilot in Teams
• Empower your workflow with Microsoft 365 Copilot Chat
• Module assessment

Module 3: Optimize and extend Microsoft 365 Copilot
• Examine the art and science of working with AI
• Review best practices for using Microsoft 365 Copilot
• Examine how to build an effective prompt
• Review prompting best practices
• Extend Microsoft 365 Copilot
• Module assessment

Module 4: Empower your workforce with Microsoft 365 Copilot: Executives Use Case
• Module assessment

Module 5: Empower your workforce with Microsoft 365 Copilot: Sales use case
• Module assessment

Module 6: Empower your workforce with Microsoft 365 Copilot: IT Use Case
• Module assessment

Module 7: Empower your workforce with Microsoft 365 Copilot: Marketing Use Case
• Module assessment

Module 8: Empower your workforce with Microsoft 365 Copilot: Finance Use Case
• Module assessment

Module 9: Empower your workforce with Microsoft 365 Copilot: HR Use Case
• Module assessment

Module 10: Empower your workforce with Microsoft 365 Copilot: Operations use case
• Module assessment

Module 11: Empower your workforce with Microsoft 365 Copilot: Communications Use Case
• Module assessment

Module 12: Empower your workforce with Microsoft 365 Copilot: Customer Service Use Case
• Module assessment

Module 13: Empower your workforce with Microsoft 365 Copilot: Legal Use Case 
• Module assessment

Module 14: Empower your workforce with Microsoft 365 Copilot: Challenge Use Case

• Module assessment

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Prerequisites

Learners should be familiar with working in Microsoft 365 apps like Word, Excel, and PowerPoint. This course is intended for all types of users working with Microsoft Copilot for Microsoft 365.

Our Technology Partners

Spectrum Networks is the Authorised Learning Partner for some of the leaders in IT technology for Digital Transformation