- Course overview
- Course details
- Prerequisites
Course overview
About this course
This course provides hands-on training in journey orchestration to improve customer interactions. Learn how to build, customize, and analyze customer journeys using Dynamics 365 to drive engagement and business success.
Audience profile
The audience for this course includes marketing professionals, CRM managers, and business analysts who want to enhance customer engagement using Dynamics 365 Customer Insights.
Course details
Module 1: Introduction to Dynamics 365 Customer Insights
Module 2: Create emails in Dynamics 365 Customer Insights -
Journeys
Module 3: Build journeys with Dynamics 365 Customer Insights -
Journeys
Prerequisites
- Basic understanding of the features of Microsoft Dynamics 365 Customer Insights
Enquiry
Course : MB-7005: Create and manage journeys with Dynamics 365 Customer Insights
Enquiry
request for : MB-7005: Create and manage journeys with Dynamics 365 Customer Insights
