- Course overview
- Course details
- Prerequisites
Course overview
About this course
This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how Copilot and agents can utilize AI to automate tasks, enhance collaboration, and personalize user experiences across the Microsoft 365 suite.
Audience profile
This course is designed for beginning-level technical IT/Pros and novice administrators seeking foundational understanding of Microsoft 365 services and Microsoft 365 Copilot.
Course details
Module 1: Explore Microsoft 365 security foundations
Introduction
Analyze the Zero Trust security model
Implement Zero Trust in Microsoft 365
Examine threat protection and intelligence in Microsoft 365
Explore identity and authentication in Microsoft 365
Manage access and permissions in Microsoft 365
Explore identity and access management in Microsoft Entra
Troubleshoot and monitor identity security
Module assessment
Summary
Module 2: Introduction to Microsoft 365 core services and admin controls
Introduction
Explore the Microsoft 365 ecosystem and core service components
Explore the Microsoft 365 admin center and key admin tools
Examine Microsoft Exchange, Teams, and SharePoint
Establish security, identity, and compliance foundations
Assign admin roles using Role-Based Access Control
Module assessment
Summary
Module 3: Protect and govern Microsoft 365 data
Introduction
Introduction to Microsoft Purview and data governance
Identify and respond to data risks with Microsoft Purview
Examine compliance, AI data discovery, and eDiscoveryw
Explore oversharing and data access governance in SharePoint
Explore data protection in Microsoft 365 Copilot
Module assessment
Summary
Module 4: Explore Microsoft 365 Copilot and agents
Introduction
Introduction to Microsoft 365 Copilot
What are agents?
Compare Microsoft 365 Copilot and agents
Compare Microsoft 365 Copilot licensing models
Plan and deploy Microsoft 365 Copilot and agents
Explore real-world use cases for Copilot and agents
Module assessment
Summary
Module 5: Perform basic administrative tasks for Microsoft 365 Copilot
Introduction
Manage Copilot licenses and pay-as-you-go billing
Monitor and adjust pay-as-you-go Copilot usage
Monitor Microsoft 365 Copilot usage and adoption
Manage and govern Microsoft 365 Copilot prompts
Apply operational best practices for Microsoft 365 Copilot
Module assessment
Summary
Module 6: Perform basic administrative tasks for Microsoft 365 Copilot agents
Introduction
Create a Microsoft 365 Copilot Chat agent - Part 1
Create a Microsoft 365 Copilot Chat agent - Part 2
Create a SharePoint agent
Test and edit your agents
Manage user access and permissions for agents
Examine agent approval and governance
Monitor and manage the agent lifecycle
Module assessment
Summary
Prerequisites
N/A
Enquiry
Course : AB-900T00: Introduction to Microsoft 365 and AI administration
Enquiry
request for : AB-900T00: Introduction to Microsoft 365 and AI administration