• Course overview
  • Course details
  • Prerequisites

Course overview

About this course

This course builds foundational skills in hardware, software, networking, troubleshooting, and security. The latest version, V15, is updated for today’s technology and prepares you for roles like IT support specialist and help desk technician through two exams—Core 1 and Core 2.

Audience profile
  • IT Support Specialist 
  • Help Desk Technician
  • Network Administrator
  • Software Developer
  • Cybersecurity Analyst/Engineer
  • IT Manager
  • Database Administrator

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Course details

Module 1: Mobile Devices

Module 2: Networking

Module 3: Hardware

Module 4: Virtualization and Cloud Computing

Module 5: Hardware and Network Troubleshooting

Prerequisites

  • 12 months of hands-on experience in an IT support specialist job role.

Our Technology Partners

Spectrum Networks is the Authorised Learning Partner for some of the leaders in IT technology for Digital Transformation