• Course overview
  • Course details
  • Prerequisites

Course overview

About this course

This certification equips professionals with the knowledge and practical skills required to lead process improvement initiatives using Lean and Six Sigma methodologies. The course focuses on eliminating waste, reducing process variation, improving quality, and enhancing operational efficiency through a structured, data-driven approach. Participants learn how to apply the DMAIC framework, statistical analysis techniques, process mapping tools, and continuous improvement practices to drive measurable business results and support organizational excellence.

Audience profile
  • Process Improvement Professionals
  • Quality Assurance Professionals
  • Operations Managers
  • Project Managers
  • Team Leaders and Supervisors
  • Manufacturing Professionals
  • Supply Chain Professionals
  • Business Analysts
  • Continuous Improvement Practitioners
  • Lean Practitioners
  • Operational Excellence Professionals
  • Professionals seeking to lead improvement projects within their organizations

At course completion, you will be able to:

  • Build a strong foundation in Lean Six Sigma principles, methodologies, and continuous improvement practices.
  • Understand customer value concepts, including Voice of the Customer (VOC) and Critical to Quality (CTQ) requirements.
  • Apply project management techniques and improvement roadmaps such as DMAIC and PDCA.
  • Identify process inefficiencies and eliminate waste (Muda), overburden (Muri), and unevenness (Mura).
  • Utilize process mapping and Value Stream Mapping (VSM) to analyze and improve business processes.
  • Apply root cause analysis and problem-solving tools to identify and address performance issues.
  • Use statistical methods and data analysis techniques to support process improvement decisions.
  • Measure and evaluate process capability, performance, and quality metrics.
  • Implement Statistical Process Control (SPC), Design of Experiments (DOE), and quality control techniques.
  • Facilitate continuous improvement initiatives and contribute to a culture of operational excellence.

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Course details

Module 1: World-Class Performance and Continuous Improvement

Module 2: Customer Value (VOC & CTQ)

Module 3: Policy Development and Deployment

Module 4: Project Management and Improvement Roadmaps

Module 5: Creating a Solid Foundation

Module 6: Creating a Continuous Improvement Culture

Module 7: Process Mapping and Performance Measurement

Module 8: Value Stream Analysis and Waste Reduction

Module 9: Process and Quality Control

Module 10: Total Productive Maintenance (TPM)

Module 11: Statistical Techniques and Measurement Systems

Module 12: Hypothesis Testing and Confidence Intervals

Module 13: Correlation, Regression, and Process Capability

Module 14: Design of Experiments (DOE)

Module 15: Statistical Process Control (SPC)

 

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Prerequisites

  • A basic understanding of business processes and organizational operations.
  • Familiarity with quality management or process improvement concepts is beneficial but not mandatory.
  • Basic knowledge of mathematics and data interpretation is recommended.
  • No prior Lean Six Sigma certification is required.
  • Suitable for professionals seeking to develop process improvement and operational excellence skills.

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